VaioShell is directly related to VaioCare. The uninstall/reinstall operation would do no good since this has become problematic for many users. It's said that in order to fix it, a users needs to completely uninstall the application and then start from scratch. This means you will need to install original VaioCare and Vaio Update and progressively update one and then each other from version to version. You can find all the versions for your laptop on the Sony Support website.
Try to avoid automatic updating. It may be simpler and may require less efforts but you will encounter errors most of the time. Visit the Sony Support and enter your product model in the search field then download the updated applications manually. You should install them manually, too, one after another. This way you will avoid most of the errors.
The DVD disk tray is not opening. I accidentally bumped it with my hand. What can I do?
P
Answer by
Pete Clapp
Firstly, check if you can open the DVD disk tray with the Eject option. Open My Computer/Computer, right-click on the DVD drive and select Eject. If it doesn't help, I suggest you open the disk tray using the manual release hole (located next to the opening button of the DVD disk tray). Close your PC and insert a paper clip in the manual release hole until the resistance felts. If you still have issues, you will need to visit a local service center or to contact the online support team.
VaioShell is directly related to VaioCare. The uninstall/reinstall operation would do no good since this has become problematic for many users. It's said that in order to fix it, a users needs to completely uninstall the application and then start from scratch. This means you will need to install original VaioCare and Vaio Update and progressively update one and then each other from version to version. You can find all the versions for your laptop on the Sony Support website.
Try to avoid automatic updating. It may be simpler and may require less efforts but you will encounter errors most of the time. Visit the Sony Support and enter your product model in the search field then download the updated applications manually. You should install them manually, too, one after another. This way you will avoid most of the errors.
The DVD disk tray is not opening. I accidentally bumped it with my hand. What can I do?
Firstly, check if you can open the DVD disk tray with the Eject option. Open My Computer/Computer, right-click on the DVD drive and select Eject. If it doesn't help, I suggest you open the disk tray using the manual release hole (located next to the opening button of the DVD disk tray). Close your PC and insert a paper clip in the manual release hole until the resistance felts. If you still have issues, you will need to visit a local service center or to contact the online support team.